NCAM Return & Exchange Policy

At NCAM, we strive to provide the best service and ensure complete satisfaction with our membership offerings. However, due to the nature of our services, we have a specific policy regarding cancellations, returns, and exchanges:

No Cancellation or Return Policy

Non-Cancellation: Once a payment is made and the membership order is confirmed, we are unable to process any cancellations. This policy is in place due to the extensive planning and resource allocation involved in delivering our services.

No Returns or Exchanges:   We do not offer returns or exchanges for memberships once they are purchased. Memberships are customized to meet specific needs and involve significant preparation, making it impractical to reverse the order.

Pre-Purchase Clarifications

To avoid any inconvenience, we strongly encourage all potential members to thoroughly review our membership details and resolve any queries prior to making a purchase. Our team is available to assist you with any questions or provide additional information to ensure you have a complete understanding of the membership benefits and terms.

Confirmation and Finality

Once an order is confirmed, it is deemed final. The inability to cancel or return memberships is due to several factors including:

Resource Allocation: Each membership involves dedicated resources that are allocated and utilized upon order confirmation.
Service Personalization: Many of our services are tailored specifically to each member, making it difficult to offer the same value to another member if the order is canceled or returned.

Contact Information

For any questions or further assistance, please contact us at:

Customer Service Hours: Mon – Fri 9.00 am to 6.00 pm

We appreciate your understanding and cooperation regarding this policy. Our goal is to provide a high-quality experience for all our members, and we believe that clear communication and careful consideration before making a purchase are key to achieving this.

Thank you for choosing NCAM. We look forward to serving you with the best of our capabilities.